Joining Bazaarvoice in 2011, Jim is responsible for mitigating reputational risks for Bazaarvoice clients. Jim is a 23-year expert in digital fraud prevention, detection, investigations and law enforcement. Jim spent the previous 4 ½ years as the Director of Fraud & Investigations at HSN (Home Shopping Network) overseeing all fraud prevention activities for the $2.4 billion retailer. Jim has also worked in the financial fraud prevention space with Dell Financial Services, Citigroup- on both Home Depot and Sears credit card portfolios- as well as with Household Bank in financial investigations. Jim has served with the Cook County Sheriff’s Office in Chicago, as well as, five years as a military police officer in the United States Marine Corps.