Summit 2013 Agenda – Austin, Texas
The Bazaarvoice Summit features keynotes from top industry minds, interactive track sessions with brand leaders and social strategists, industry announcements and hands-on product demos.
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Pre-conference Day: Monday, March 4
12:00 p.m. – 7:00 p.m. – Registration
5:00 p.m. – 7:00 p.m. – Welcome Reception (on-site)
Monday, March 4
Tuesday, March 5
Harnessing the authentic voice of the marketplace
Speakers: Stephen Collins
Track: General Session
Connected Conversations with Tomorrow's Consumers
Speakers: Neville Letzerich
Track: General Session
AMERICAN EXPRESS: Our social strategy to customer centricity
Speakers: Matt Burton
Track: Real-Time Brands: Creating Breakthrough Growth with Social
THE CONNECTED MARKETER: Building a complete, personalized consumer experience
Speakers: Mark Shimahara, Eric Tobias
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation
SOCIAL EVOLUTION: Making connections across businesses, brands, and channels
Speakers: Matt Egol, Justin Bauer
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer
ALL TOGETHER NOW: The value of the retailer-vendor-consumer connection
Speakers: Simon Rodrigue, Sten Hallock, Brett Hurt
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation
SHOPPER MARKETING: Socializing the in-store experience
Speakers: Jeremy Liebowitz, Nathalie Durozel, Barbara Miller, Tim Lakin, Brooke Hovey
Track: Real-Time Brands: Creating Breakthrough Growth with Social
KEEPING IT EDGY: The new marketing playbook
Speakers: Noreen Thurston
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer
Finding the opportunity in omnichannel
Speakers: John Andrews, Dennis Suler
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer
CREATING CUSTOMER OBSESSION: Turning your top customers into your biggest advocates
Speakers: Ryan Brockington, Patrick Duncan, Tena Crock, Marie Langhout, Chris Cotton, Eli Grant
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation
BUYER KNOWS BEST: The value of consumer-driven decision-making
Speakers: Lora Schaffer, Faisal Rangwala
Track: Real-Time Brands: Creating Breakthrough Growth with Social
KEYNOTE: John Battelle
Speakers: John Battelle
Track: General Session
Wednesday, March 6
The Consumer of the Future
Speakers: Lisa Pearson
Track: General Session
BAZAARVOICE MEDIA: Connecting brands, retailers, and consumers
Speakers: Ari Paparo
Track: General Session
SOCIAL VALUE: Calculating the true business ROI
Speakers: Virgina Miracle, Seth Kaufman, Jim Morris
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer
THE CAN'T-MISS MEDIA MIX: Earned content meets traditional marketing
Speakers: Rebecca Lieb, Laura Lee
Track: Real-Time Brands: Creating Breakthrough Growth with Social
SOCIALIZE THE STOREFRONT: Keeping bricks-and-mortar experiences relevant
Speakers: Chris Silva, Joe McCann, Sundeep (Sunny) Madra,
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation
LUNCH LESSONS: Biggest Trends in Omni-Channel, Mobile, and Social Convergence
Speakers: Sucharita Mulpuru
Track: General Session
ACTIONABLE INSIGHTS: Mining social gold
Speakers: Danny Hsu, Dave Mack
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation
BRANDS AND CUSTOMERS: The perfect pairing
Speakers: Simon Rodrigue, Sten Hallock, Brett Hurt
Track: Real-Time Brands: Creating Breakthrough Growth with Social
TRUTH OR CONSEQUENCES: Why authenticity is essential to consumer trust
Speakers: Jim Houlihan, Dan Halsey
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer