Days

Tracks



Summit 2013 Agenda – Austin, Texas

The Bazaarvoice Summit features keynotes from top industry minds, interactive track sessions with brand leaders and social strategists, industry announcements and hands-on product demos.


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Pre-conference Day: Monday, March 4

12:00 p.m. – 7:00 p.m. – Registration

5:00 p.m. – 7:00 p.m. – Welcome Reception (on-site)

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Monday, March 4

Monday, March 4, 12:00 PM - 7:00 PM

Pre-event Check-in!

Track: Special Events

Tuesday, March 5

Tuesday, March 5, 8:00 AM - 9:00 AM

Registration Opens & Breakfast

Track: Special Events

Tuesday, March 5, 9:00 AM - 9:30 AM

Harnessing the authentic voice of the marketplace

Speakers: Stephen Collins
Track: General Session

Tuesday, March 5, 9:30 AM - 10:15 AM

Connected Conversations with Tomorrow's Consumers

Speakers: Neville Letzerich
Track: General Session

Tuesday, March 5, 10:15 AM - 11:00 AM

KEYNOTE: Don Tapscott

Track: General Session

Tuesday, March 5, 11:00 AM - 11:15 AM

Break

Track: Special Events

Tuesday, March 5, 11:15 AM - 12:00 PM

AMERICAN EXPRESS: Our social strategy to customer centricity

Speakers: Matt Burton
Track: Real-Time Brands: Creating Breakthrough Growth with Social

Tuesday, March 5, 11:15 AM - 12:00 AM

THE CONNECTED MARKETER: Building a complete, personalized consumer experience

Speakers: Mark Shimahara, Eric Tobias
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation

Tuesday, March 5, 11:15 AM - 12:00 PM

SOCIAL EVOLUTION: Making connections across businesses, brands, and channels

Speakers: Matt Egol, Justin Bauer
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer

Tuesday, March 5, 12:00 PM - 1:00 PM

Lunch

Track: Special Events

Tuesday, March 5, 1:00 PM - 1:15 PM

Break

Track: Special Events

Tuesday, March 5, 1:15 PM - 2:00 PM

ALL TOGETHER NOW: The value of the retailer-vendor-consumer connection

Speakers: Simon Rodrigue, Sten Hallock, Brett Hurt
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation

Tuesday, March 5, 1:15 PM - 2:00 PM

SHOPPER MARKETING: Socializing the in-store experience

Speakers: Jeremy Liebowitz, Nathalie Durozel, Barbara Miller, Tim Lakin, Brooke Hovey
Track: Real-Time Brands: Creating Breakthrough Growth with Social

Tuesday, March 5, 1:15 PM - 2:00 PM

KEEPING IT EDGY: The new marketing playbook

Speakers: Noreen Thurston
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer

Tuesday, March 5, 2:00 PM - 2:15 PM

Break

Track: Special Events

Tuesday, March 5, 2:15 PM - 3:00 PM

Finding the opportunity in omnichannel

Speakers: John Andrews, Dennis Suler
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer

Tuesday, March 5, 2:15 PM - 3:00 PM

CREATING CUSTOMER OBSESSION: Turning your top customers into your biggest advocates

Speakers: Ryan Brockington, Patrick Duncan, Tena Crock, Marie Langhout, Chris Cotton, Eli Grant
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation

Tuesday, March 5, 2:15 PM - 3:00 PM

BUYER KNOWS BEST: The value of consumer-driven decision-making

Speakers: Lora Schaffer, Faisal Rangwala
Track: Real-Time Brands: Creating Breakthrough Growth with Social

Tuesday, March 5, 3:00 PM - 3:15 PM

Break

Track: Special Events

Tuesday, March 5, 3:15 PM - 4:00 PM

KEYNOTE: John Battelle

Speakers: John Battelle
Track: General Session

Tuesday, March 5, 4:00 PM - 4:30 PM

Awards

Track: General Session

Tuesday, March 5, 4:30 PM - 6:30 PM

Sponsor Reception

Track: Special Events

Tuesday, March 5, 7:00 PM - 11:00 PM

Attendee Party - The Great Gatsby

Track: Special Events

Wednesday, March 6

Wednesday, March 6, 8:00 AM - 9:00 AM

Registration Opens & Breakfast

Track: Special Events

Wednesday, March 6, 9:15 AM - 10:00 AM

The Consumer of the Future

Speakers: Lisa Pearson
Track: General Session

Wednesday, March 6, 10:00 AM - 10:30 AM

BAZAARVOICE MEDIA: Connecting brands, retailers, and consumers

Speakers: Ari Paparo
Track: General Session

Wednesday, March 6, 10:30 AM - 10:45 AM

Break

Track: Special Events

Wednesday, March 6, 10:45 AM - 11:30 AM

SOCIAL VALUE: Calculating the true business ROI

Speakers: Virgina Miracle, Seth Kaufman, Jim Morris
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer

Wednesday, March 6, 10:45 AM - 11:30 AM

THE CAN'T-MISS MEDIA MIX: Earned content meets traditional marketing

Speakers: Rebecca Lieb, Laura Lee
Track: Real-Time Brands: Creating Breakthrough Growth with Social

Wednesday, March 6, 10:45 AM - 11:30 AM

SOCIALIZE THE STOREFRONT: Keeping bricks-and-mortar experiences relevant

Speakers: Chris Silva, Joe McCann, Sundeep (Sunny) Madra,
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation

Wednesday, March 6, 12:00 PM - 12:45 PM

LUNCH LESSONS: Biggest Trends in Omni-Channel, Mobile, and Social Convergence

Speakers: Sucharita Mulpuru
Track: General Session

Wednesday, March 6, 12:00 PM - 12:45 PM

Lunch

Track: Special Events

Wednesday, March 6, 12:45 PM - 1:00 PM

Break

Track: Special Events

Wednesday, March 6, 1:00 PM - 1:45 PM

ACTIONABLE INSIGHTS: Mining social gold

Speakers: Danny Hsu, Dave Mack
Track: The Social-Powered Omnichannel: The Future of Retail Differentiation

Wednesday, March 6, 1:00 PM - 1:45 PM

BRANDS AND CUSTOMERS: The perfect pairing

Speakers: Simon Rodrigue, Sten Hallock, Brett Hurt
Track: Real-Time Brands: Creating Breakthrough Growth with Social

Wednesday, March 6, 1:00 PM - 1:45 PM

TRUTH OR CONSEQUENCES: Why authenticity is essential to consumer trust

Speakers: Jim Houlihan, Dan Halsey
Track: Revolutionary Leadership: Reinventing Your Business Around the New Consumer

Wednesday, March 6, 1:45 PM - 2:00 PM

Break

Track: Special Events

Wednesday, March 6, 2:00 PM - 2:45 PM

KEYNOTE: Deb Roy

Speakers: Deb Roy
Track: General Session

Wednesday, March 6, 2:45 PM - 3:15 PM

Awards

Track: General Session